Privacy Policy
Last updated: September 2026
What TrackWatch is
TrackWatch is an independent iPhone app from TurnCards LLC that shows the live status, location and track assignments of Amtrak trains. It is not affiliated with, endorsed by, or operated by Amtrak or the National Railroad Passenger Corporation.
What stays on your device
- The trains you track, the stops you pick for alerts, and your saved stations. These are stored on your device and shared with the TrackWatch widget through a private app group. They are never sent to us.
- Your location, if you allow it. It is used only on your device, to sort stations by distance. It is never transmitted anywhere.
What our server receives
TrackWatch gets its data from a backend service operated by TurnCards LLC rather than a third-party feed.
- Train and station requests. When the app asks for train data, our server receives the request and your device’s IP address, as any internet service does. We do not keep request logs in normal operation. If a single address sends an unusual volume of requests, we record that address in an operational log so we can stop abuse.
- Live Activity tokens (TrackWatch Plus). If you start a Lock Screen Live Activity, your phone sends us a push token that Apple issues for that one activity, together with the train number and run you are following. We use it for one purpose: to update that Live Activity as the train moves. It is stored for at most 8 hours, is deleted when the activity ends or when Apple tells us the token is no longer valid, and is tied to an activity rather than to you — it carries no name, email or account.
Purchases
Subscriptions and the lifetime unlock are handled entirely by Apple. We never see your payment details. To confirm what you have purchased — including recognising customers who bought TrackWatch before it became free — the app reads your App Store receipt on your device. That check happens on your phone; the receipt is not sent to us.
What we do not do
- No accounts, sign-ins, names or email addresses.
- No analytics, tracking SDKs, advertising identifiers or cross-app tracking.
- No ads.
- We do not sell, rent or share your information with anyone.
Children
TrackWatch is not directed at children under 13 and we do not knowingly collect information from them.
Changes
If this policy changes we will update this page and the date above. Material changes will be noted in the app’s release notes.
Contact
Questions about this policy or the app can be sent to support@gettrackwatch.com.